I have been about as loyal to The Planet as I can be.  I’m not all that unhappy, but not particular thrilled by them either.  I started leasing my first dedicated server back years ago with Rack Shack.  Rack Shack was eventually bought out by EV1 Servers which was then taken over by The Planet.  So, I guess you can say I’ve been a client of The Planet since before they were The Planet.

Over time, I noticed a tremendous dip in the level of support they provided, but that seems to have recovered somewhat as of late.  This spells trouble for many others that I know use The Planet.  However, I handle my administration and keep pretty good control on my servers (and have been lucky) so I have not needed much support from them.

Today, one of my servers was unaccessible for some time (how long, exactly, is unknown).  I couldn’t get in touch with anyone at the planet.  However, through the power of Twitter, I quickly learned that it was a widespread issue and not my particular machine.  After I finished dealing with all the client phone calls and questions, the servers finally came back up.

I control a couple hundred domain names and hosting accounts (mostly my own sites).  I am constantly expanding this list and need to be able to expand my hosting as needed.  Anyone have any good suggestions that are in-line or better price-wise than The Planet and allow you the flexibility of setting everything up like you want it?